Servizio: HR Helpdesk Management RPA
Servizio is an enterprise wide employee support and help desk automation solution driven by Robotic Process Automation. This includes identification of the queries and redirecting it to the concerned person available in HR to respond.
Servizio extends full flexibility to configure employee help desk process considering Type of query, Job locations of the employee and creates a task for the concerned HR agent to respond and close.
Servizio is a revolutionary RPA solution that will not just manage this entire process robotically but also accelerates HR support services to the employees and optimize time to respond. Setup timeline rules and monitor open queries or unattended issues.
Our state of the art RPA configuration engine is scalable to meet the diversity of HR operations and expertise available. You can define multiple RPA covering your approach and process to extend HR services and support to different level of employees.
Employee satisfaction is directly dependent on how the organization takes up the issues that concerns them and therefore it is important to have the right process in place. Servizio is the solution to AutoPilot employee support and services with higher efficiency and tracking.